We get to know each client like family.
Trust building, just like when training a puppy, by being consistent, predictable, gentle and supportive. Our approach to creating a safe, welcoming and fun environment is built on trust. Paying attention to each individual dogs needs throughout the day helps us set up a personalized, relaxed and enjoyable experience.
Socialization and observation of every dogs energy level is key to grouping dogs where they will thrive. Paying attention to emotional needs, during and outside of active grooming, creates a bond of respect and trust between stylist and dog.
Day Care atmosphere for social dogs, allowing for a lounge area and play area as well as social elevated areas, for shy dogs, help dogs gain confidence and security.
Educating our clients by giving, and helping keep an appropriate schedule for the dog that works for the parent is essential.
Timing of standing appointments and day care visits are how we help create a secure dog who enjoys their spa day. We recognize dogs tend to be on a emotional memory of 4 weeks. Timing a maintenance groom within 4 weeks, allows the spa day to become routine rather than an event.